Quality police

MALACITANA FOOD SERVICE S.L. in its commitment to the

“Design, Development, and manufacturing of pre-cooked, refrigerated, and frozen products for hospitality and distributors. Sale and distribution of frozen, refrigerated, and ambient temperature controlled products,” adapts to the needs of its customers, maintaining high quality products and excellent service.

The Management of MALACITANA FOOD SERVICE S.L. focuses its Management System to organize the company’s operations based on basic pillars such as food safety and quality in the products we market, customer satisfaction, and continuous improvement of the System’s effectiveness.

To this end, the Quality and Food Safety Management System of MALACITANA FOOD SERVICE S.L. is based on:

• The commitment to manufacturing safe food.
• Responsibility for Quality lies with all members of the company, starting from management.
• MALACITANA FOOD SERVICE S.L. adapts to the needs of our customers and provides a comprehensive service for shipments to arrive within the established time and limits.
• Quality is achieved by planning, executing, reviewing, and improving the Management System, always considering the organization’s context, both internal and external.
• Our organization is oriented towards the Satisfaction of all our customers (and stakeholders), through the commitment to meet their needs and requirements, as well as legal and regulatory requirements and those of our service.
• Quality is supported by Continuous Improvement of both production processes and service delivery, as well as the effectiveness of the Quality and Food Safety Management System, where preventing errors is a fundamental aspect.
• We pay the utmost attention to technological evolution and possible improvements that new technologies could offer us.

For the effective application of these principles, the support of both the management team and all our workers and collaborators is absolutely necessary, so it is disseminated and made available for their knowledge and understanding. This policy is the framework for the development of our quality objectives.